Refund and Returns Policy

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overview

Our return and refund policy is valid for 14 days. If 14 days have passed since your purchase, we cannot offer a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging. The customer is to order the courier himself if he wants to return the purchased goods at the cost of the shipment and cover the costs of the courier or personally in the company to return the goods.has up to 14 days

Several types of goods are exempt from return. Goods easily, newspapers or magazines, are not returnable. We also do not accept products that are articles, hazardous materials such as used batteries or flammable liquids

Additional non-refundable items:

gift cards

Software download or bike service

To finalize the return, we need a receipt or proof of purchase in the form of a bank transfer

Please do not return the purchased product to the manufacturer.

There are certain situations where only a partial refund is granted:

Any item that is not in its original condition, damaged or missing parts for reasons beyond our control.

Any item that is returned more than 14 days from the delivery date

Refunds

Once your return has been received and inspected, we will send you a message on your phone number notifying you that we have received your returned item. We will also notify you when a refund is approved or rejected.

If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within the specified number of days. 14

Late or missing refunds

If you haven’t received your refund yet, please check your bank account again first.

Then contact your credit card company. It may take some time for your return to be officially posted.

Then contact your bank. It often takes some time for a refund to be posted.

If you’ve done all of this and still haven’t received your refund, please contact us on 0873951168

sale of items

Only regular-priced items are eligible for return. Sale items are non-returnable.

exchange

We only replace products if they are defective or damaged. If you want to exchange it for the same item, please email us at {email address} and ship your item to: {physical address}.

presents

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of the refund. Upon receipt of your returned item, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased, or the gift giver sent the order to themselves to be given later, we will send a refund to the gift giver and they will know about your return.

Delivery and Returns

To return a product, please mail it to: {physical address}. +353 873951168
Post Address:
CLOONDACON AUGAGOWER WESTPORT, Mayo F28DX72

You will be responsible for paying your own shipping costs when returning an item. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund. or purchase

Depending on where you live, the time it takes for your replacement product to reach you may vary.

If you’re returning more expensive items, you may want to consider using a tracking service or purchasing shipping insurance. We do not guarantee that we will receive the returned item. and we are not responsible for the lost item, only the courier, until we see the item to be returned and check it in what condition it was returned, we cannot return the money to the customer’s account

I need help?

Please contact us at if you have any questions regarding refunds and returns. +353 873951168
Post Address:
CLOONDACON AUGAGOWER WESTPORT, Mayo F28DX72